Computing Mentoring and Technology Support

Computing Mentoring and Assistive Technology Support

If you have any questions regarding all the types of Assistive Technology available or if you would like to increase your digital skills then please contact John Walls at our Pallion office on 0191 567 3939.

We are able at Pallion and Cecil Court or via home visits to offer one to one computer mentoring by our small dedicated team. We demonstrate various software packages that enable the blind and visually impaired to use computers, phones and tablets. You do not need to have used a digital device before as mentoring is tailored to the individual needs of the person whether a novice or advanced computer user. Mentoring sessions usually last an hour a week for up to 12 weeks.

If you own a laptop and would rather learn on that we are happy for you to bring it in otherwise we use the computers at Pallion.

Software Packages on the computers include:

  1. Dolphin Supernova Access Suite.
  2. Dolphin Guide.
  3. Jaws.
  4. Fusion
  5. Microsoft Office.
  6. NVDA
  7. Seeing AI
  8. Envision

We also offer help with iPads, Smartphones, Tablets, Google and Alexa devices in setting up and using them to improve your quality of life. Also we can download RNIB audio books onto your Amazon Alexa free of charge or setup a Firestick so that you can control your TV and access channels by using voice commands..

For further information or to book a free home visit please contact the Office on 0191 567 3939 or email



Thanks to National Lottery players
This project is funded for 3 years by the National Lottery Community Fund from October 2022 and is a joint venture with Sunderland and County Durham Royal Society for the Blind and Newcastle Vision Support and Hartlepool Vision Support

Free digital help and home visits for visually impaired residents of Sunderland and County Durham
Sunderland and Durham Royal Society for the Blind offer free help to people with visually impairment.  So if you would like assistance with your mobile phone, tablet, TV, computers, Alexa or Google devices or would just a demonstration of the latest in Assistive Technology to help your everyday life please contact us and we will do all we can to help you completely free of charge.  Please email John at of call the office on 0191 5673939.

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